{"id":26497,"date":"2012-07-05T08:36:50","date_gmt":"2012-07-05T08:36:50","guid":{"rendered":"http:\/\/www.agglotv.com\/?p=26497"},"modified":"2012-07-05T08:37:05","modified_gmt":"2012-07-05T08:37:05","slug":"lancement-de-la-charte-qualite-%c2%ab-preference-commerce-%c2%bb-a-billere","status":"publish","type":"post","link":"https:\/\/www.agglotv.com\/?p=26497","title":{"rendered":"LANCEMENT DE LA CHARTE QUALITE : \u00ab PREFERENCE COMMERCE \u00bb A BILLERE"},"content":{"rendered":"<div class=\"alignleft\"><script type=\"text\/javascript\"><!--\ngoogle_ad_client = \"pub-2913804460579993\";\n\/* 300x250, date de cr\u00e9ation 09\/09\/10 *\/\ngoogle_ad_slot = \"3968300003\";\ngoogle_ad_width = 300;\ngoogle_ad_height = 250;\n\/\/-->\n<\/script><br \/>\n<script type=\"text\/javascript\"\nsrc=\"http:\/\/pagead2.googlesyndication.com\/pagead\/show_ads.js\">\n<\/script><\/div>\n<p><strong>La CCIT Pau B\u00e9arn, pilote de la d\u00e9marche au niveau national<\/strong><\/p>\n<p>Depuis 2009, l\u2019Assembl\u00e9e des Chambres Fran\u00e7aises de Commerce et d\u2019Industrie a initi\u00e9 la mise en place d\u2019une d\u00e9marche nationale de charte qualit\u00e9 commerce pour valoriser le commerce de proximit\u00e9 par l\u2019obtention d\u2019un label national \u00ab Pr\u00e9f\u00e9rence Commerce \u00bb.<\/p>\n<p>Ce label qualit\u00e9 commerce, unique sur l\u2019ensemble du territoire national, est le premier label national r\u00e9compensant les commerces et les services qui s\u2019engagent dans l\u2019am\u00e9lioration continue de la qualit\u00e9 d\u2019accueil et de services.<\/p>\n<p>La  <a href=\"http:\/\/www.abbayedecapservy.com\/\">Chambre<\/a> de Commerce et d\u2019Industrie Territoriale Pau B\u00e9arn est l\u2019une des pilotes de cette d\u00e9marche au niveau national.<\/p>\n<p><strong>Qu\u2019est-ce que le label \u00ab Pr\u00e9f\u00e9rence Commerce \u00bb ?<\/strong><\/p>\n<p><strong>\u00b7      Les objectifs<\/strong><\/p>\n<p>&#8211;       faire un \u00e9tat des lieux de votre point de vente<!--more--><br \/>\n&#8211;       apporter une meilleure visibilit\u00e9 sur la qualit\u00e9 d\u2019accueil et de services<br \/>\n&#8211;       b\u00e9n\u00e9ficier d\u2019une communication locale et d\u2019une reconnaissance nationale<\/p>\n<p><strong>\u00b7       Les points analys\u00e9s<\/strong><\/p>\n<p>&#8211;       l\u2019environnement et l\u2019aspect ext\u00e9rieur du point de vente<br \/>\n&#8211;       l\u2019aspect int\u00e9rieur du point de vente<br \/>\n&#8211;       le contact et la relation client, l\u2019accueil client en magasin, au <a href=\"http:\/\/portable-mobile.blogspot.fr\/\">t\u00e9l\u00e9phone<\/a><br \/>\n&#8211;       les services propos\u00e9s et les actions de d\u00e9veloppement  (communication, marketing&#8230;)<\/p>\n<p><strong>\u00b7      Les 4 \u00e9tapes de l\u2019obtention du label<\/strong><\/p>\n<p>&#8211;          Diagnostic du commerce sur 83 points<br \/>\n&#8211;          Visite dans le point de vente d\u2019un client myst\u00e8re<br \/>\n&#8211;          R\u00e9daction d\u2019un rapport d\u00e9taill\u00e9 avec les pr\u00e9conisations<br \/>\n&#8211;          un comit\u00e9 se prononce sur l\u2019agr\u00e9ment, valable 2 ans. Sous r\u00e9serve de l\u2019obtention, l\u2019entreprise recevra un kit communication permettant de promouvoir et valoriser l\u2019engagement et la qualit\u00e9 du commerce<\/p>\n<p><strong>Apr\u00e8s Juran\u00e7on et Pau, Bill\u00e8re<\/strong><\/p>\n<p>L\u2019association des Commer\u00e7ants de Bill\u00e8re (Les Sourires de Bill\u00e8re) propose aux adh\u00e9rents qui pourraient \u00eatre int\u00e9ress\u00e9es de se lancer dans la d\u00e9marche.<\/p>\n<p><strong>Comment adh\u00e9rer \u00e0 la d\u00e9marche ?<\/strong><\/p>\n<p>Pour obtenir des informations sur la d\u00e9marche, les tarifs, adh\u00e9rer \u00e0 Pr\u00e9f\u00e9rence Commerce, contactez le d\u00e9partement Commerce Tourisme Service de la CCIT Pau B\u00e9arn.<\/p>\n<p>Renseignement\/adh\u00e9sion : 05 59 82 51 03 ou commerce@pau.cci.fr<\/p>\n<p><iframe src=\"http:\/\/www.facebook.com\/plugins\/like.php?href=http:\/\/www.agglotv.com\/?p=26497;width=300&amp;action=like&amp;colorscheme=light&amp;height=35\" scrolling=\"no\" frameborder=\"0\" style=\"border:none; overflow:hidden; width:300px; height:35px;\" allowTransparency=\"true\"><\/iframe> <g:plusone size=\"tall\"><\/g:plusone> <a href=\"https:\/\/twitter.com\/share\" class=\"twitter-share-button\" data-count=\"horizontal\" data-via=\"IciOnVousVoit\" data-lang=\"fr\">Tweeter<\/a><script type=\"text\/javascript\" src=\"\/\/platform.twitter.com\/widgets.js\"><\/script><\/p>\n<p><script type=\"text\/javascript\" src=\"http:\/\/tracking.publicidees.com\/showgrp.php?partid=27020&#038;grpid=8252\"><\/script><\/p>\n<div class=\"fb-comments\" data-href=\"http:\/\/www.agglotv.com\/?p=26497\" data-num-posts=\"2\" data-width=\"500\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>La CCIT Pau B\u00e9arn, pilote de la d\u00e9marche au niveau national Depuis 2009, l\u2019Assembl\u00e9e des Chambres Fran\u00e7aises de Commerce et d\u2019Industrie a initi\u00e9 la mise en place d\u2019une d\u00e9marche nationale de charte qualit\u00e9 commerce pour valoriser le commerce de proximit\u00e9 par l\u2019obtention d\u2019un label national \u00ab Pr\u00e9f\u00e9rence Commerce \u00bb. Ce label qualit\u00e9 commerce, unique sur [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[22],"tags":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.agglotv.com\/index.php?rest_route=\/wp\/v2\/posts\/26497"}],"collection":[{"href":"https:\/\/www.agglotv.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.agglotv.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.agglotv.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.agglotv.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=26497"}],"version-history":[{"count":2,"href":"https:\/\/www.agglotv.com\/index.php?rest_route=\/wp\/v2\/posts\/26497\/revisions"}],"predecessor-version":[{"id":26499,"href":"https:\/\/www.agglotv.com\/index.php?rest_route=\/wp\/v2\/posts\/26497\/revisions\/26499"}],"wp:attachment":[{"href":"https:\/\/www.agglotv.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=26497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.agglotv.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=26497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.agglotv.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=26497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}